Website Terms
Effective September 23, 2026
These terms describe use of the Thalos Life application websiteDirect 130 agent website. They govern website access and account use; they do not replace an issued insurance policy, a carrier appointment, a commission agreement, or a separately signed contract. The applicable insurance document controls the rights and obligations it addresses.
Using the service
Thalos Life opens application access after waitlist approval and email verification. Joining the waitlist does not guarantee acceptance, an account, or insurance coverage. Approved access may be revoked.
Direct 130 visitors complete the application before joining its waitlist; a private application session allows them to finish their questions but does not open an agent account. Joining the waitlist does not guarantee acceptance, an account, or an appointment. Dashboard access requires manual application approval and a verified email. Approved access may be revoked.
You must be an adult with authority to make the request you submit. Provide accurate information and use only accounts and records you are authorized to access. If you act for an organization or client, you are responsible for having the necessary authority and permissions.
Do not impersonate another person, submit false license records, access another account, defeat access controls, interfere with the service, or use information obtained here for an unlawful purpose. Keep account credentials private and notify support@thaloslife.com of suspected unauthorized access.
Estimates, applications, and coverage
A displayed estimate is illustrative and is not an insurance offer, underwriting decision, binder, or policy. Eligibility, final premium, available products, medical requirements, exclusions, and effective dates depend on the insurer and applicable law. Coverage exists only when confirmed by the issuing insurer under the policy’s terms.
Submitting information or making a payment does not by itself establish insurance coverage. Review all carrier documents and payment terms before authorizing a transaction. Cancellation rights, any free-look period, refunds, and billing obligations follow the applicable policy, payment agreement, and law; these website terms do not reduce those rights.
Insurance activity must be conducted through a properly licensed and authorized entity in the relevant state. A website’s availability in a state does not establish that a particular product or producer is authorized there.
We are not an insurance company. We do not issue policies, underwrite risk, or pay claims. A policy applied for through this website is issued by the insurer named on it, and that insurer alone is responsible for its obligations. The insurers referenced on these websites are separate, independent companies.
Provisions your policy will contain
These apply to the issued policy rather than to this website, and are summarised here so they are not a surprise. The policy document controls, and terms vary by insurer, product, and state.
- Free look. After delivery you have a limited period, commonly at least ten days and longer in some states and for some ages, to cancel for a full refund of premium paid. The exact period is stated on your policy.
- Contestability. For a limited period after issue, commonly two years, the insurer may investigate and contest a claim, or rescind the policy, based on a material misstatement in the application.
- Suicide provision. Most policies limit the death benefit to a return of premium if death is by suicide within a stated period after issue, commonly two years.
- Insurable interest. A policy may only be taken out where the owner has a legitimate interest in the insured person continuing to live. Applying with the intent of transferring the policy to an investor is not permitted and may void coverage.
- Rating factors. Premium depends on factors including age, sex at birth where the insurer is permitted to use it, tobacco use, health history, and the coverage and term selected.
Answer every application question truthfully and completely, including questions about health, tobacco use, occupation, and other insurance. An inaccurate or incomplete answer can result in a declined claim or a rescinded policy, which is the most common way a family loses the protection they paid for.
Your authorisations
By submitting an application you authorise us and the insurer to collect, use, and share the information reasonably needed to evaluate and service it, in line with the Privacy Notice and the specific authorisations presented during the application. Where a producer is designated as agent of record for your policy, you acknowledge that the producer and the agency may receive compensation from the insurer in connection with it, and you may ask us what that compensation is.
We are required to maintain controls against money laundering and to verify identity. We may decline or discontinue a request, or be required to report it, where those obligations apply.
Direct 130 contracting
Direct 130’s promise is 130% comp, always. The stated product lineup is term life, indexed universal life (IUL), and final expense. The percentage is not a guarantee of sales, earnings, or a carrier appointment. Payment timing, advances, chargebacks, renewals, premium bases, and other compensation mechanics belong in your written agreement.
Application approval and carrier appointment are separate events. Do not represent that a carrier has appointed you until it has confirmed the appointment. Recruiting is not required by the Direct 130 offering.
Approved agents are provisioned an account on the InsuraCentral customer-relationship management platform as part of contracting, at no separate charge. Access is provided for the period you are contracted with Direct 130 and ends when that contract ends, including on release, termination, or non-renewal. Access may also be suspended to investigate abuse, protect information, or comply with law. The platform is supplied under its own terms and privacy notice, which apply to your use of it. Export any records you need to retain before your access ends; a client record kept only in that platform is not a substitute for the file your own licensing and carrier obligations require you to hold.
Client records and content
You retain rights in information you submit. You authorize the processing needed to provide the service you request, subject to the Privacy Notice and applicable agreements. Agents must obtain and retain any permissions needed to collect and process client information, including information entered into the provisioned customer-relationship management platform. A case record is not proof of a submitted carrier application or an issued policy.
The website’s software, design, and other protected materials remain with their respective owners. You may use the site for its intended purpose and save documents provided to you. Do not copy or exploit protected materials beyond the rights granted by their owner or applicable law.
Communications and third parties
The online application uses on-screen notices and account-related email. Providing an email address does not authorize promotional calls or text messages. Any required electronic-delivery, consumer-report, identity, health-information, or marketing consent must be handled through the applicable disclosure and authorization; it is not supplied by these terms alone.
Stripe, insurers, licensing sources, and other linked services may present their own terms and notices. Review those when you use their services. Links do not transfer another company’s promises or certifications to these websites.
Availability, changes, and disputes
The website may be interrupted or contain errors. Report a problem before relying on an apparent error in a quote, payment, case, or commission record. Access may be limited to investigate abuse, protect information, or comply with law. You may stop using the site or request account closure; separate policy and contract obligations continue according to their terms.
Material changes will be identified by an updated date and communicated where required. These terms do not impose a new arbitration requirement, waive non-waivable consumer rights, or limit an insurer’s obligations. Any dispute provision in a separately signed agreement applies according to its terms and applicable law.
Related documents
These terms do not stand alone. The following apply to the service and are part of how it is governed:
- Privacy Notice: what is collected, who receives it, retention, and your rights.
- Consumer Privacy Notice: the federal financial-privacy notice, which governs information collected in an insurance transaction.
- Consumer Health Data Privacy Policy: health answers specifically, and the consent that covers them.
- Electronic Delivery Consent: receiving documents electronically, and how to get paper or withdraw.
- Cookies and Browser Storage: what is stored in your browser and how to clear it.
- Accessibility: the standard we build to and how to report a barrier.
- Platform Terms: for contracted Direct 130 agents using the case-management platform.
Contact
Website and account questions: support@thaloslife.com.
Privacy requests: privacy@thaloslife.com.